When an app like Peacock isn’t working, generally the first thing you can try is to restart the app. This can flush out any bad data or glitchy software and restore things to their proper working order. Here is how to close an app on Android and how to close an app on iOS.
How to Fix Peacock App Not Working on Smart TV || All Issues Solved in Just 2 Minutes
For Microsoft Edge and Mozilla Firefox
Once the browsers are updated, don’t forget to relaunch the browser to configure the updates.
13. Make Sure Your Web Browser is Up-to-Date
At this point, you should know the types of browsers supported by Peacock TV. From there, it’s time to ensure that the web browser you’ve chosen is up-to-date. The reason is that an outdated web browser cannot communicate with the Peacock TV servers correctly. So, it won’t be able to understand the audio and video data retrieved and will have trouble loading the stream, causing the show to buffer.
Hence, it is important to check your browser for any pending updates. To do so, follow these steps:
17. Report the Issue to the Peacock TV Support Center
Lastly, suppose that none of the fixes have worked for you, or you’ve identified the source of the problem and it’s beyond what you can fix. Then, we suggest raising the issue with the Peacock TV Help Center for professional assistance.
By bringing up the issue to relevant officials, you can also help to get the attention of the Peacock TV Help Center. In turn, the backend developers can work on releasing a proper fix sooner. Plus, you’ll get more suitable fixes for your particular Peacock TV buffering issue and they can help troubleshoot any account-related problems as well.
That being said, here are some of the ways you can get in touch with the Peacock TV Help Center:
17 Fixes When Peacock TV is Buffering, Not Working, or Loading
Firstly, you should start by checking the Peacock TV server status before moving on to any technical fixes. This step is to help us identify whether the cause of the buffer issues is on your end or a server-side issue.
Even though Peacock TV doesn’t provide a dedicated page that displays its server status, you can still do so using these methods:
Power Cycle your Streaming Player & Network Device
The first thing you can do is to power cycle your streaming media player, mobile device and WiFi router. It will refresh your Internet connection and your device processes.
Most buffering issues happen because of a poor network signal. You can improve your Internet connection by moving your router near your device. Try connecting your device directly to your modem and bypassing the router. It will help increase the speed of your Internet. You can use an Ethernet or HDMI cable.
Another way is to turn off other devices connecting to the same network. It is like monopolizing your Internet connection only to your device, so it can get all the bandwidth it needs. The same works if you disable or turn off other applications that are running in the background. All these extra apps and devices are hogging up your bandwidth resulting in a slow loading time. If you are downloading in the background, you can stop or pause it for a while.
SEE ALSO: How to Fix Discovery Plus App Not Working on Samsung Smart TV
Perform a speed test. Make sure that your Internet speed is within the requirements of Peacock. If not, contact your service provider about why your connection is slow. You can also upgrade your Internet plan for a faster speed.