If you’re playing Genshin Impact and suddenly you’re stuck on a white screen, you’re not alone. This problem is common amongst players of the game, and while it can be frustrating, it’s also an issue that can be addressed. In this blog post, we’ll look at the possible causes of the Genshin Impact white screen and provide some solutions to help get your game back up and running.
Before we dive into the solutions, it’s important to understand why this issue arises in the first place. A white screen could be caused by a few different things, ranging from hardware and software problems to issues with your internet connection. A white screen can also be a sign that your graphics settings are incorrect, or that there’s an issue with the game files themselves. Ultimately, it’s important to identify the root cause of the white screen before trying to fix it.
The first thing you need to do is make sure you have all the necessary updates for DirectX. There should be a folder called DirectX in the game’s installation location, and you can install it with the setup there. If not, head over to the following link, and download the required DirectX version.
How to Fix Genshin Impact White Screen At Launch, While Loading, or After miHoYo Logo
Fix Genshin Impact White Screen At Launch, While Loading, or After miHoYo Logo
According to what we know about the Genshin Impact’s white launch screen, it seems to be a problem when the system’s settings are not optimal or DirectX is improperly installed. Here are the solutions to resolve the issue.
Ensure your System Meets the Minimum Specifications
One of the main causes of the game not loading and staying stuck at launch with a white or black screen after the miHoYo logo is that the system does not meet the minimum requirements to play the game. Therefore, you should confirm that your system can run Genshin Impact before moving on to the other solutions. Here are the specifications.
Place the Problematic DLLs Manually
The official solution to the problem is to reinstall DirectX manually, but a lot of people have reported it does not resolve the Genshin Impact white screen at launch. We have a solution that was shared on the miHoYo forum and several players have reported it to work. In order to perform the fix, you need to Download the file on the link, extract it, and paste all the DLLs where your game’s executable is located (example: – C:Program FilesGenshin ImpactGenshinImpact.exe).
It is confirmed that a corrupted or missing DLL is the cause of the issue. Consequently, you can try the solutions listed in this post as they relate to the same problem or you can try the next solution if you don’t trust the file.
Why is my Genshin Impact white screen mobile?
If the game gets past the loading white screen, try logging in using mobile data. If it does, check your game files. On the home page, click the Settings icon to get started. After that, simply click on the confirm button. Now, you can revert back to your Wi-Fi connection.
How do I fix Genshin Impact screen?
- Navigate to Genshin ImpactGenshin Impact Game in your installation path.
- Right-click GenshinImpact.exe and select Properties.
- Navigate to the Compatibility tab. …
- Additionally, select the Run this program as an administrator checkbox under Settings.
- Click OK to save these changes.
Why is Genshin Impact not loading?
Go into Settings > Apps > Genshin Impact. You need to clear the cache and local data from the Storage and Cache option, which you will find. Further files will then need to be downloaded again, but if any cached data had turned out to be corrupted, this could fix the problem.
Why is my Genshin stuck at loading screen?
The Genshin Impact loading screen stuck problem could also be caused by outdated or missing device drivers. In this situation, you should regularly update your device drivers, especially the driver for your graphics card.