Force Backwards Compatible Games to Appear in the Xbox Store
How To Fix Xbox One Backwards Compatibility Issues
Now your backwards compatibility used to work and now says your account doesn’t have Xbox live even when it does, make sure you do the following steps
If this doesn’t work do the following steps
Now hopefully these steps would have solved your Xbox 360 backwards compatibility issues, if you prefer the information in video form please check out SimplyChases video below
Reasons Why Your Xbox One Backwards Compatibility Is Not Working
Before doing anything else to stop that 0x8082000c error code you are receiving, you must make sure that your game is backwards compatible.
Remember, not all games or even editions of games are backwards compatible. Please check out this official list from Microsoft where you can simply search the game and see if it’s made the cut.
Even trickier your game might be backwards compatible but not the version of your game. For example, you might have Fallout 3 which is backwards compatible but Fallout 3 game of the year edition is not, this also applies to deluxe or special editions, so you need to be very careful.
Now, if you’re sure the version of your game is backwards compatible move on to the next section.
Now, a temporary problem with the Xbox Live servers might cause your 0x8082000c issue. If one or more Xbox Live servers are under maintenance or a DOS(denial of service) attack then your Xbox One will be unable to verify if your game is backwards compatible or not.
Please click the official Microsoft link here to see the status of the Xbox Live servers, if any core services are currently down. If you find everything is fine, then clearly the issue is not widespread and something local is stopping you from enjoying backwards compatibility, so you need to progress through the next steps
If the tick under “Xbox 360” games is red then the live servers are having issues so the only option is to wait until the Microsoft engineers have solved the issue. Just regularly check the above link to see if any progress has been made.
If the Xbox Live servers are running fine then perhaps you’re getting the 0x8082000c error due to a local firmware glitch. Power-cycling should solve the issue as it will reboot your local firmware.
Many Xbox Live users have reported that previously unplayable backwards compatibility games become playable after doing a power-cycle. So follow the instructions on how to perform a power-cycle for your Xbox One.
Power cycling is completely restarting your Xbox One, this is the first thing you should do whenever you’re having hardware or software problems with the Xbox or the controller.
Now power cycling is just a soft reset, so all your save files and games will be completely safe, rest assured.
Check out this handy video on power cycle your Xbox One if you prefer it explained visually
Now if everything mentioned before has not worked then you are likely finding the error due to a firmware glitch. A soft reset is a way to resolve this issue.
This method will reset all your Xbox One’s files but will still keep the important stuff like game files, saved data and Xbox user preferences.
Follow the following steps on how to perform a soft reset for your Xbox Live console.
Watch the video below for a video demonstration of how to reset your Xbox One.
Does it cost me anything?
Xbox offers backward compatibility for free.
If you own a supported game already, you do not have to pay anything to play it on Xbox One or Xbox Series X/S.
Obviously, it costs to purchase new Xbox 360 or Xbox games that work on the machine.
Many of the games with backward compatibility are also available as part of a Xbox Game Pass Ultimate subscription. For £10.99 a month, you get access to more than 300 games to download and play on your console, made up of a mix of classic Xbox 360 and Xbox games, plus many more Xbox One and Series X/S titles. You also get online gaming access through Xbox Live Gold, EA Play, Cloud Gaming, and even Game Pass for PC.
FAQ
Why are my games not showing up on my Xbox One?
How do I see backwards compatible games on Xbox One?