When you need a life or health policy number, to update your personal information, to learn more about our Steer Clear program, to inquire about pricing, or with any other problem, an agent can be of assistance.
Negative side of Drive Safe and Save StateFarm
Tried Everything, But Still Can’t Log In
For any reason, if you have already signed up for online account access but are having trouble logging in, call customer service at 888-559-1922 at any time of the day or night.
A customer service agent will confirm your identity and assist you in accessing your account. Find out how well verify your identity by phone.
If you can log in, that’s a great place to start because the State Farm mobile app has a ton of helpful frequently asked questions (FAQs) built in.
To access the FAQs, sign in, choose More, then Contact Us.
Here are some things to try:
Anytime, day or night, dial 888-559-1922 to reach customer service.
Check out our Drive Safe & Save FAQs if you’re having issues with the program, or go to the main Drive Safe & Save screen to find out more information.
Make sure your Bluetooth and Location/GPS are enabled. If they are, tap them again and try setting them up. Call our 24-hour technical support line at 888-559-1922 if you are still unable to see your beacon within the app.
If the light turns on when you press the button and your trips show up on the Trips screen for your vehicle in the app, your Bluetooth beacon is functioning as intended. If not, call our 888-559-1922 888-559-1922 24-hour technical support line.
Call our 24/7 tech support line at 888-559-1922 888-559-1922 .
You can save more money with Self Report if you use Drive Safe & SaveTM and reside in California. Prior to each policy renewal, sign in and then submit the online odometer reports for your vehicles. Or, if you’d like, you can report your vehicle’s mileage through the State Farm app on your phone.
Your discount will be based on the miles you drive.
Contact your State Farm representative or review the FAQs if you have any questions about Drive Safe & Save.
If any of the following apply to you, you may join the Steer Clear program:
All states except California, Hawaii, Massachusetts, North Carolina, and Rhode Island offer the Steer Clear Safe Driver discount. Similar initiatives are available in California under the Inexperienced Driver Safety Education Discount program. Inquire with your State Farm representative about available discounts in your state.
Visit our insurance Billing & Payments FAQs if you’re having trouble viewing or paying your insurance bills.
It’s quick and simple to log in and pay your insurance bills online or through the State Farm mobile app.
However, there are plenty of options if you’d prefer to pay securely without using a User ID and password, or if you’d rather do so by phone, mail, or in person.
To view, print, or mail an ID card:
- The ID card can be sent to your mailing address.
- You can view, print, or email the ID card after downloading an electronic version of it.
You can access the temporary insurance cards and your Auto Insurance Binder through the confirmation email that was sent to you if you are a new policyholder who bought a policy online. After purchasing a policy, the temporary insurance card is available for 30 days.
You can also speak with your State Farm representative to obtain an ID card.
If you’re having trouble, visit our Online Accounts FAQs. You can manage your State Farm insurance policies online or through the State Farm mobile app.
If you’re thinking about canceling your State Farm insurance, here are some things to think about.
Get in touch to learn more
Not a customer? Get an auto quote to start saving.
Enroll your vehicle in 3 easy steps
FAQ
How do I cancel my State Farm Drive Safe?
The auto insurance provider claims that terminating the program is simple and easy. Simply dial 1 (800) 782-8332 for State Farm customer service, or go to the website and select “your account” from the menu. You don’t need to send back the Bluetooth beacon after canceling your service over the phone or online.
Does Drive Safe and Save charge more?
Drive Safe & Save is never a surcharge and is always a discount. Your annual mileage and fundamental driving characteristics determine the Drive Safe & Save discount. Depending on how you actually drive, your discount may change from term to term, but it will always apply to your policy.
How do I turn on State Farm Safe and Save?
- To download the Drive Safe & Save app from the App Store or Google Play, text SAVE to 42407 1.
- Follow the easy step-by-step instructions.
- Complete setup with the Bluetooth beacon we send you.
How do I remove drive safe and save beacon from windshield?
…
You will need to:
- Peel the adhesive backing off.
- Clean the area.
- Uninstall the app from your smartphone.
